Sewa Omed Omer1 and Osman Durmaz2
Tishk International University, Sulaymaniyah, Kurdistan of Iraq
Email: [email protected], [email protected]
DOI: 10.23918/ICABEP2022p47
Abstract
The purpose of the current paper was to elaborate on the main motivations that ISO 9001 certified companies in the Kurdistan Region of Iraq when they applied for the certification. Secondly, the benefits they obtained after being certified were elucidated. The data was collected from the 96 ISO 9001 certified companies in the region. Initially, we conducted a descriptive statistic to understand the main motivations of the companies. Secondly, with the same methodology, the benefits they obtained were identified. Lastly, correlation analysis was conducted in order to understand the relations between motivations and benefits. The results showed that companies which had the initial motivation of winning tender, because tender required the certification, making good relations with the government, and getting tenders from the government departments failed to have strong benefits from the certification. Besides, the organizations which obtained certification for marketing strategies became successful in their sales and market shares. It shows that ISO 9001 certification attracts the attention of customers positively in the region.
Keywords; ISO 9001, motivations for ISO 9001, benefits of ISO 900.
ICABEP2022
4th International Conference on Accounting, Business, Economics and Politics
Organized by
Tishk International University, College of Administration and Economics, Salahaddin University-Erbil, and
University of Szczecin, Poland.
